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As a Customer Support Representative/Help Desk Associate, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues over the phone. Proficiency in using Office 365 is essential to assist customers with software-related queries. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-centric approach.

Key Duties and Responsibilities:

Desired Skills and Experience:

Why Remotify?

Remotify is an Employer of Record solution that enables freedom and security for businesses and employees, because we want to make remote outsourcing simply excellent, cost-effective and sustainable for all.

Created by people who value people, Remotify is a certified Great Place to Work® organization. We are good for businesses; good for employees; and good for the Philippines.

We are big believers of Filipino talent and making a name for it all over the world. By making our talent more accessible to global businesses, we’re helping to boost the economy of the Philippines—today and in the future.  In addition, for every employee we hire, we give a portion of our revenue to SOS Children’s Village—a non-profit which cares for underprivileged children in the Philippines, from cradle to career.

We are committed to making a positive change to the future of remote work. One business Remotified, one job opportunity created, and one child helped at a time.

Here are the perks of working with us:

If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.

You may also review our other job openings

We are in search of an outstanding Customer Support Representative. This role is to serve as the primary point of contact between our company and its customers, helping to maintain positive relationships and resolve issues efficiently.  The Customer Support Representative plays a crucial role in ensuring customer satisfaction by providing assistance, resolving inquiries, and offering exceptional support to our clients. 

Key Duties and Responsibilities:

Desired Skills and Experience:

Why Remotify?

Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.

With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.

Here are the perks of working with us:

Application Process:

If you're a motivated and experienced Customer Support Representative with a passion for customer service and support, we encourage you to apply. Shortlisted candidates will be contacted for the next steps of the recruitment process.

Note: Remotify is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You may also review our other job openings