We are seeking exceptional Midlevel and Senior level React Front-End Developers to join our team. The role requires the ability to work to build React components to improve and expand our software. Maintain knowledge of our product features, and be able to identify how to use them to improve the user experience for our customers.
Key Duties and Responsibilities:
- Building React components to improve and expand our software. This could range from new dashboard visualizations, all the way to building full new modules.
- Improve the user experience by making existing modules more interactive and intuitive.
- Refresh and improve the overall look and feel of our website and product. We will depend on your proven eye for beautiful and modern website design.
- Support the existing legacy code base: independently investigate, trouble-shoot and assist clients having issues with the product front end, using our support ticketing system
- Maintain knowledge of our product features, and be able to identify how to use them to improve the user experience for our customers
- Communicate effectively with the rest of the development team to ensure the smooth rollout of new code
Desired Skills and Experience:
- A Bachelor’s degree holder in a relevant field/course.
- React experience is a must. We’d love it if you can show examples of your work.
- Design experience, either as a trained professional or an interested amateur.
- Advanced knowledge of the fundamentals of web development, including HTML, vanilla JavaScript, and CSS.
- A solid grasp of software engineering best practices, including building reusable components, unit testing, and Git version control.
- Great time management and organizational skills to manage your workload productively in a virtual or remote team.
- A proactive, responsive attitude; you enjoy interacting with clients to solve problems.
- Access to reliable, high-speed internet at home or in a coworking space.
It’d be advantageous if you also have:
- A knack for data visualization; your work will revolve around creating ways for our customers to better understand and utilize their business data, so experience in visualization libraries such as d3 would be very handy.
- Experience in Python or Django.
- Knowledge of DevOps technologies such as Docker and Kubernetes.
- Capacity to work full-time hours, however, we are open to other arrangements for the right candidate.
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php80,000-140,000)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leaves
- Healthcare (HMO)
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
As a Customer Support Representative/Help Desk Associate, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues over the phone. Proficiency in using Office 365 is essential to assist customers with software-related queries. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-centric approach.
Key Duties and Responsibilities:
- Customer Interaction:
- Respond to customer inquiries and issues via incoming calls.
- Provide clear and concise information regarding products, services, and technical support.
- Demonstrate empathy and professionalism in every customer interaction.
- Technical Assistance:
- Utilize expertise in Office 365 to assist customers with software-related problems.
- Guide customers through troubleshooting steps and provide solutions to technical issues.
- Document and escalate complex technical issues to the appropriate teams.
- Problem Resolution:
- Effectively identify, troubleshoot, and resolve customer concerns.
- Follow established procedures for issue resolution and escalate issues when necessary.
- Ensure customer satisfaction by addressing concerns in a timely and efficient manner.
- Documentation:
- Accurately document customer interactions and issue resolutions in the company's CRM system.
- Create and maintain knowledge base articles to assist customers with common queries.
- Product Knowledge:
- Stay updated on the features and updates of Office 365 and related products.
- Provide product information and training to customers as needed.
- Collaboration:
- Collaborate with other departments, including IT and product development, to resolve complex issues.
- Share customer feedback and insights with relevant teams to improve products and services.
Desired Skills and Experience:
- Previous experience in customer support or a related role.
- Strong verbal communication skills and active listening abilities.
- Proficient in using Office 365 applications.
- Familiarity with common customer support software and CRM systems.
- Ability to troubleshoot and resolve technical issues.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
- Flexibility to adapt to changing priorities and handle a high volume of calls.
- Prior experience in customer support or a technical support role.
Why Remotify?
Remotify is an Employer of Record solution that enables freedom and security for businesses and employees, because we want to make remote outsourcing simply excellent, cost-effective and sustainable for all.
Created by people who value people, Remotify is a certified Great Place to Work® organization. We are good for businesses; good for employees; and good for the Philippines.
We are big believers of Filipino talent and making a name for it all over the world. By making our talent more accessible to global businesses, we’re helping to boost the economy of the Philippines—today and in the future. In addition, for every employee we hire, we give a portion of our revenue to SOS Children’s Village—a non-profit which cares for underprivileged children in the Philippines, from cradle to career.
We are committed to making a positive change to the future of remote work. One business Remotified, one job opportunity created, and one child helped at a time.
Here are the perks of working with us:
- Competitive salary (Php25,000-30,000)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leaves
- HMO Benefit
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
The Interface Support Analyst will provide support to internal and external customers, functioning as the first level of support for interface requests. At a high level, the role will be responsible for data feed alert management, facilitating communication with clients and vendors, and troubleshooting issues. The Interface Support Analyst will assist with ad-hoc requests from customers and work to provide resolution in an efficient, timely manner.
Key Duties and Responsibilities:
- Maintain operational status of production data feeds and systems
- Manage incoming inquiries on existing data feeds by answering questions, troubleshooting, and resolving open issues.
- Formulate well-documented descriptions of issues requiring code modifications and help to coordinate resolutions of issues
- Improve resolution times and technical understanding by proactively researching and contributing to the knowledge base.
- Actively identify areas of improvement and follow through to completion of enhancement.
- Manage data feed alerting, automate processes, and continually build customer technical contact lists.
- Assist QA with reviewing test interfaces and ensuring appropriate quality of downstream systems.
- Daily and weekly on-call responsibilities.
Desired Skills and Experience:
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Outstanding communication, organizational and interpersonal skills with both a technical and non-technical audience. Customer Service focused.
- Ability to evaluate and solve complex problems and issues.
- Ability to work with many different stakeholders and subject matter experts from different backgrounds (clinical, business, technical)
- Take pride in delivering quality data that meets the client and end-user’s needs
- Demonstrated ability to work well on a diverse team
- Knowledge of network connectivity and security principles (SFTP, VPN, TCP/IP, whitelisting, certificates, etc.) preferred
Education and/or Experience:
- Understanding of Healthcare Integrations via experience or education, plus
- Healthcare IT experience a plus
- Quality assurance experience with public health feeds preferred
- Experience with JavaScript, XML
- Experience with Microsoft Office, especially Excel
Why Remotify?
Remotify is an Employer of Record solution that enables freedom and security for businesses and employees, because we want to make remote outsourcing simply excellent, cost-effective and sustainable for all.
Created by people who value people, Remotify is a certified Great Place to Work® organization. We are good for businesses; good for employees; and good for the Philippines.
We are big believers of Filipino talent and making a name for it all over the world. By making our talent more accessible to global businesses, we’re helping to boost the economy of the Philippines—today and in the future. In addition, for every employee we hire, we give a portion of our revenue to SOS Children’s Village—a non-profit which cares for underprivileged children in the Philippines, from cradle to career.
We are committed to making a positive change to the future of remote work. One business Remotified, one job opportunity created, and one child helped at a time.
Here are the perks of working with us:
- Competitive salary
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leave
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings