We are looking for an excellent Inbound Sales Team Manager that can manage the sales team professionally, build rapport with the team, understand their needs, and provide coaching and support, ultimately driving trial sign-ups and conversions. The Inbound Sales Team Manager should be an organized, empathetic professional with a strong knack for management and sales.

Key Duties and Responsibilities:

• Train and Coach Sales Team: Professionally manage the sales team, through continual training, and coaching to help them drive trial sign-ups and ultimately conversions. 
• Sales Team Support: Build strong relationships with team members, addressing queries, providing helpful information, and maintaining a high standard of responsiveness.
• Coordinate with Senior Growth Marketer: Work closely with Senior Growth Marketing to define metrics, implement strategy, and build a strong sales organization.
• Record Keeping: Oversee sales team KPIs and goals through detailed record keeping and utilize that data to provide support for the sales team to meet and exceed goals
• Reporting: Prepare detailed reports on sales team conversion rates, trial sign-ups, paid sign-ups, and feedback for management's review.
• Company Culture: Adhere to and embody the company's policies, core values, and work culture.

Desired Skills and Experience:

• Bachelor’s Degree in Business, Marketing, or a relevant field
• Minimum of 2 years of experience in a management role; prior sales experience in a similar industry is a plus
• Experience in customer service roles and dealing with sensitive customer situations
• Familiarity with online tools (e.g., Zoom, Google Meet, Slack)
• Proficiency in G Suite Tools (e.g., Google Docs, Sheets, Slides)
• Strong verbal and written communication skills
• Excellent critical thinking and interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Willingness to work remotely, following an EST shift from 9:00am to 6:00pm EST

Preferred Qualifications:

• Prior experience working with a neurodiverse population
• Proficiency in using CRM and productivity tools (e.g., Mailchimp, Notion, Calendly, Dialpad)

This role presents a unique opportunity for a driven management professional to make a real impact in a startup environment, helping families navigate the journey of raising adolescents and young adults with disabilities

Why Remotify?

Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.

With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.

Here are the perks of working with us:

• Competitive salary (Php 48,000.00 + allowances)
• I.N.S.P.I.R.E program that will help you build personal and professional character
• A payroll system that assures on-time payments at all times
• Great team environment and culture
• SSS, Philhealth, and Pag-ibig
• 13th Month Pay
• Night differential pay
• Paid local holidays
• Annual leaves
• HMO Benefit

If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.

You may also review our other job openings

We are looking for a Client Service Specialist who will ensure that clients are receiving the best possible customer service experience from the company. You will also make sure that all concerns and issues are being attended to on time and resolved harmoniously.

Key Duties and Responsibilities

• Build and nurture strong customer relationships with clients.
• Attend to individual client needs and concerns
• Liaise between the client and other parts of the organization to resolve certain issues or concerns.
• Respond to all client inquiries and concerns by telephone, email, or chat to provide non-technical problem solutions
• Analyze customer service needs and coordinate with the other servicing technical department for appropriate solutions.
• Manage and update client information databases.
• Provide complete and factual information about the company’s products and services to clients.
• Perform all administrative duties as required by the company and by the client needs as well as all ad hoc tasks
• Track daily activities in the workplace and coordinate with the appropriate personnel for all concerns related to the task being handled.
• Assess, evaluate and identify all internal factors that affect customer satisfaction and work with the appropriate to improve customer service satisfaction.
• Escalate serious complaints, issues, or concerns that are needed to be escalated to a higher level.
• Obtain and share customer feedback with colleagues and other departments for product and service improvement planning.

Desired Skills and Experience:

• A Bachelor's degree in any relevant field such as Business Administration is required.
• At least one (1) year of experience working in roles such as client supporting, customer service, client experience specialist, and other customer-oriented roles. Remote working experience is preferred.
• Proficiency and knowledge in using applications such as Microsoft Office suite, Google Workplace, or any related software.
• Proficiency in using help desk software such as Zendesk, Zoho, and other CRM software like Salesforce sales cloud and others.
• Proficiency in speaking the English language for a professional setting as well as excellent  written
• Familiarity and knowledge about the company’s products and services for a more in-depth approach and understanding of the customer's expectations and concerns.
• Great communication skills
• Can work under pressure
• Ability to multitask when needed
• A positive attitude and great problem-solving skills

Why Remotify?

Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.

With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.

Here are the perks of working with us:

• Competitive salary
• Awesome culture of permanent work from home set-up
• I.N.S.P.I.R.E program that will help you build personal and professional character.
• A payroll system that assures on-time payments at all times
• SSS, Philhealth, and Pag-ibig
• 13th Month Pay
• Paid local holidays
• Paid incentive leave
• Annual salary appraisal
• Healthcare (HMO)* 

*dependent on employer compensation and benefits offered

This is a remote role that most of our clients are looking to hire. By applying below, you are expressing your interest in the role and would like to be contacted by our HR Team when an immediate vacant position is available.

We are looking for an Inside Sales specialist who is responsible for following up on leads from Marketing (Marketing Qualified Leads) and focused outbound efforts, closing potential customers/prospects for discovery meetings. This, in turn, must lead to business opportunities while building new and strengthening existing customer relationships. At the front end of the process, the specialist is responsible for identifying sales targets in their assigned territory then passing the target to the appropriate account team. 

Key Duties and Responsibilities

• Analyze target market to understand the scope, challenges, and potential of the market.
• Uncover prospect’s business challenges and identify relevant new business opportunities.
• Maintain great relationships with past and repeat customers for future sales opportunities
• Execute timely follow-up on Marketing Qualified Leads, inbound website, and phone inquiries, educating prospects.
• Research targeted accounts, identify key players, generate interest and close for a discovery meeting with the account team
• Learn and maintain in-depth knowledge of the products, industry trends, and competition.
• Consistently achieve performance goals, individually and as a team.
• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls, or anything to reach out to prospective customers.
•  Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
• Execute sales activity plans and develop a target list of high potential new customers
• Skills in persuasion and influencing can assist an Inside Sales Representative in closing a sale
• Resolve customer complaints regarding sales and services
• Achieve monthly & quarterly KPIs
• Perform effective online demos to prospects

 Desired Skills and Experience

• Proven 3-5 years of success generating leads and qualifying potential customers for a software company is preferred
• Proficiency with corporate productivity tools (Sales navigator, MS Office, Salesforce.com)
• Proficiency with lead generation tools for emails and contact extraction
• Business Analytics skill is strongly preferred
• Experience working with eCommerce and Retail industry is preferred
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Ability to make focused efforts to close deals. 
• Strategy-driven with a research-based approach
• Proven sales development experience, preferably at an Internet start-up or SaaS industry
• Proficient with corporate productivity and web presentation tools
• Ability to multitask, prioritize and manage time effectively
• Strong listening and communication skills with the team and customers

Why Remotify?

Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.

With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.

Here are the perks of working with us:

• Competitive salary
• Awesome culture of permanent work from home set-up
• I.N.S.P.I.R.E program that will help you build personal and professional character.
• A payroll system that assures on-time payments at all times
• SSS, Philhealth, and Pag-ibig
• 13th Month Pay
• Paid local holidays
• Paid incentive leave
• Annual salary appraisal
• Healthcare (HMO)* 

*dependent on employer compensation and benefits offered

This is a remote role that most of our clients are looking to hire. By applying below, you are expressing your interest in the role and would like to be contacted by our HR Team when an immediate vacant position is available.

The Inside Sales specialist position is responsible for following up on leads from Marketing (Marketing Qualified Leads) and focused outbound efforts, closing potential customers/prospects for discovery meetings that, in turn, lead to business opportunities while building new and strengthening existing customer relationships.

 At the front end of the process, the specialist is responsible for identifying sales targets in their assigned territory then passing the target to the appropriate account team. This role is a development position for a person aspiring for advancement in a sales organization.

Key Duties and Responsibilities

• Market analysis of the region to understand the scope, challenges and potential of the market.
• Uncover prospect’s business challenges and identify relevant new business opportunities.
• Execute timely follow up on Marketing Qualified Leads, inbound website and phone inquiries, educating prospects.
• Research targeted accounts, identify key players, generate interest and close for a discovery meeting with the account team
• Learn and maintain in-depth knowledge of the products, industry trends and competition.
• Consistently achieve performance goals, individually and as a team.

Desired  Skills and Experience

•  Experience in selling a SaaS solution/product in the Philippine market.
• Insatiable curiosity, wants to know & understand how things work.
• Excellent active listening skills. Ability to identify the underlying business challenges.
• Attention to detail, capturing requirements, and communicating the business challenges of our prospects.
• Creative, forward thinking, entrepreneurial spirit. Runs territory as their own business.
• A self-starter with a track record of successful, credible lead follow-up at multiple executive levels within an organization.
• Ability to retell a customer story and extract business information that will be of value to Wind River in determining if our solution will be of value to the customer.
•  Flexible, adaptable and willing to experiment with creative approaches
• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers.
•  Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve customer complaints regarding sales and services.
• Achieve monthly & quarterly quotas
• Perform effective online demos to prospects.

Why Remotify?

Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.

With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.

Here are the perks of working with us:

• Competitive salary
• Awesome culture of permanent work from home set-up
• I.N.S.P.I.R.E program that will help you build personal and professional character.
• A payroll system that assures on-time payments at all times
• SSS, Philhealth, and Pag-ibig
• 13th Month Pay
• Paid local holidays
• Paid incentive leave
• Annual salary appraisal
• Healthcare (HMO)* 

*dependent on employer compensation and benefits offered

This is a remote role that most of our clients are looking to hire. By applying below, you are expressing your interest in the role and would like to be contacted by our HR Team when an immediate vacant position is available.