We are seeking an Administrative Support Specialist. The candidate will be tasked with performing administrative duties to support regional and field office auditing of revenue and expenses and communicating appropriately with the findings and results.
Key Duties and Responsibilities:
- Audit and Report findings and results of:
- Red Flag Reports
- Account Detail
- Rent Payments made on active units
- Monthly ledger check-in with properties
- Utility expense patterns
- Parking Audits
- T-Mobile and ATT activity
- Subsequent additional activities to include
- Furniture/housewares invoice audits
- Batch posing
- Building properties and units
- Completing corporate applications
- Audit “Star-Stop” activity
- Final billing statement review
- Customer Service Bonus calculations
- Other duties as assigned
Desired Skills and Experience:
- Bachelor's Degree in Business Administration, Financial Administration, or any related course.
- Proven experience in conducting detailed audits of financial reports, invoices, and utility expenses to identify discrepancies and ensure accuracy.
- Experience in auditing complex data sets, such as rent payments, customer service bonuses, and telecommunication activity, is preferred.
- Strong ability to analyze financial data, identify patterns (e.g., utility expense patterns), and report findings in a clear, concise manner
- Attention to detail
- Experience managing financial ledgers, performing monthly check-ins with properties, and ensuring all accounts are balanced and compliant with company policies.
- Experience in auditing customer service bonus calculations and other customer-related activities.
- Real Estate/Property Management Knowledge:
- Experience monitoring and analyzing activity from T-Mobile, AT&T, or other telecommunications providers, ensuring compliance with usage policies
- Ability to handle additional activities or duties as assigned and adapt to a dynamic work environment with evolving priorities.
- Amenable to work on a US EST timezone
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php40,000)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leaves
- Healthcare (HMO)
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
We are seeking a PPC Specialist to join our dynamic team. In this role, you will launch, manage, and optimize high-budget PPC e-commerce campaigns for both our proprietary brands and affiliate brands in the Technology, Health, and Wellness sectors.
Key Duties and Responsibilities:
- Launch and scale PPC campaigns on Google Ads and Bing for our brands and affiliate offers, focusing primarily on the US and EU markets.
- Initiate new affiliate offers for e-commerce products, including conducting research on keywords, competition, and audience targeting, as well as developing offers in new geographies, particularly the EU.
- Foster and maintain partnership with Affiliate Partners and Google account managers.
- Monitor daily, weekly, and monthly KPIs to identify improvement opportunities, making strategic decisions to scale and enhance profitability.
- Optimize bidding strategies on a large scale to maximize conversions, target CPA (tCPA) or target ROAS (tROAS).
- Track, report, and analyze campaign conversions and website analytics.
- Manage high budgets in highly competitive markets, optimizing performance to achieve better ROI.
- Perform thorough keyword selection and monitor keyword performance to enhance ROI.
- Create engaging, clear, and concise campaign copy.
- Propose and develop new campaigns across various channels.
- Stay abreast of the latest PPC/SEM trends and techniques, incorporating relevant strategies into our campaigns.
Desired Skills and Experience:
- 3+ years’ experience in implementing, managing and optimizing PPC
- Campaigns for e-commerce products in highly competitive industries, ideally in the US. This includes expertise with Google Ads, Bing Search, and Performance Max.
- Proven track record of managing large budgets for PPC campaigns and affiliate campaigns.
- Experience in promoting non-well-known products/brands through PPC campaigns.
- Experience in product comparison/review sites, especially within the Health & Beauty and technology sectors, will be considered an advantage.
- A data-driven mindset with strong analytical and numeracy skills.
- Up-to-date knowledge of the latest trends and best practices in PPC and digital marketing, with a keen interest in continuous learning.
- Solid understanding of performance marketing, KPIs and metrics.
- Experience with PPC tools such as SEMrush, Google Tag Manager (GTM), Google Analytics, Google Data Studio, Google Ads Editor and Microsoft Advertising Editor, Results-oriented individual who thrives in a performance-based environment.
- Willingness to take risks and test new ideas, including different landing pages, creatives, and copy to optimize CPA and enhance ROI.
- Attention to detail with the ability to multitask effectively in a deadline-driven atmosphere.
- Near-native in English or bilingual proficiency in English/Spanish is essential. Additional languages such as German or French would be a bonus.
Why Remotify?
Remotify is an Employer of Record solution that enables freedom and security for businesses and employees, because we want to make remote outsourcing simply excellent, cost-effective and sustainable for all.
Created by people who value people, Remotify is a certified Great Place to Work® organization. We are good for businesses; good for employees; and good for the Philippines.
We are big believers of Filipino talent and making a name for it all over the world. By making our talent more accessible to global businesses, we’re helping to boost the economy of the Philippines—today and in the future. In addition, for every employee we hire, we give a portion of our revenue to SOS Children’s Village—a non-profit which cares for underprivileged children in the Philippines, from cradle to career.
We are committed to making a positive change to the future of remote work. One business Remotified, one job opportunity created, and one child helped at a time.
Here are the perks of working with us:
The role proposes a compensation structure wherein 50% of the salary is allocated as a fixed amount, while the remaining 50% is performance-based, contingent upon the success of the campaigns execute. This performance-based component can be earned from the outset.
- Competitive salary (Php70,000)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leaves
- HMO Benefit
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
As a Customer Support Representative/Help Desk Associate, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues over the phone. Proficiency in using Office 365 is essential to assist customers with software-related queries. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-centric approach.
Key Duties and Responsibilities:
- Customer Interaction:
- Respond to customer inquiries and issues via incoming calls.
- Provide clear and concise information regarding products, services, and technical support.
- Demonstrate empathy and professionalism in every customer interaction.
- Technical Assistance:
- Utilize expertise in Office 365 to assist customers with software-related problems.
- Guide customers through troubleshooting steps and provide solutions to technical issues.
- Document and escalate complex technical issues to the appropriate teams.
- Problem Resolution:
- Effectively identify, troubleshoot, and resolve customer concerns.
- Follow established procedures for issue resolution and escalate issues when necessary.
- Ensure customer satisfaction by addressing concerns in a timely and efficient manner.
- Documentation:
- Accurately document customer interactions and issue resolutions in the company's CRM system.
- Create and maintain knowledge base articles to assist customers with common queries.
- Product Knowledge:
- Stay updated on the features and updates of Office 365 and related products.
- Provide product information and training to customers as needed.
- Collaboration:
- Collaborate with other departments, including IT and product development, to resolve complex issues.
- Share customer feedback and insights with relevant teams to improve products and services.
Desired Skills and Experience:
- Previous experience in customer support or a related role.
- Strong verbal communication skills and active listening abilities.
- Proficient in using Office 365 applications.
- Familiarity with common customer support software and CRM systems.
- Ability to troubleshoot and resolve technical issues.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
- Flexibility to adapt to changing priorities and handle a high volume of calls.
- Prior experience in customer support or a technical support role.
Why Remotify?
Remotify is an Employer of Record solution that enables freedom and security for businesses and employees, because we want to make remote outsourcing simply excellent, cost-effective and sustainable for all.
Created by people who value people, Remotify is a certified Great Place to Work® organization. We are good for businesses; good for employees; and good for the Philippines.
We are big believers of Filipino talent and making a name for it all over the world. By making our talent more accessible to global businesses, we’re helping to boost the economy of the Philippines—today and in the future. In addition, for every employee we hire, we give a portion of our revenue to SOS Children’s Village—a non-profit which cares for underprivileged children in the Philippines, from cradle to career.
We are committed to making a positive change to the future of remote work. One business Remotified, one job opportunity created, and one child helped at a time.
Here are the perks of working with us:
- Competitive salary (Php25,000-30,000)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leaves
- HMO Benefit
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
We are looking for an experienced looking for Lead Generation Specialist who is focused on uncovering new potential clients/customers. This role will be focused on identifying potential customers in specified industry verticals and tasked to undercover these professionals, along with their appropriate contact information, to pass over to our Account Executive or Business Development Teams to work on engaging with these contacts to generate news business for the company.
Key Duties and Responsibilities:
- Identify appropriate companies within agreed industry verticals that align with the company’s ideal client profile.
- Research and identify key stakeholders within organizations that might act as the corporate travel, mobility, buyer/decision maker for that organization.
- Maintain a record of contact information and client information within Salesforce.
- Develop and maintain reporting to be shared with Account Executives/BRD’s in an agreed timeframe with new leads to be worked on.
- Be managed to a metric aligned to several new customer contact leads generated.
- Use tools to manage data and identify trends in sectors most likely to generate revenue within the company’s business model.
- Develop and maintain best practices for lead generation.
- Other duties as assigned
Desired Skills and Experience:
- Experience of 1-3 years in a similar lead generation capacity
- Strong verbal and written communication skills.
- Excellent verbal and written English.
- Adaptable in a dynamic work environment
- Amenable to work from the US East Coast time zone.
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid annual leaves
- Healthcare (HMO) upon hiring
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
We are looking for an experienced Global Housing Coordinator for Canada and Latin America accounts to assist in all stages of the reservation administration process, to include the completion of guest paperwork, move-in and move-out arrangements and to provide customer support to guests and corporate clients as required. The successful candidate must build and maintain positive partnerships with company’s guests, clients and third-party providers and will have a professional image along with strong communication and customer service skills.
Key Duties and Responsibilities:
- Build and maintain positive client relationships by offering exceptional customer service to all parties involved in the corporate housing assistance process.
- Impeccable database entry.
- Manage reservation paperwork.
- Prepare welcome letters and move-in instructions for guests.
- Ensure all apartments meet company standards.
- Report, manage, and resolve maintenance issues or items needed in units.
- Ensure operational inspections are completed and present in files.
- Deliver pre and post-arrival, mid-stay, pre-departure, and post-departure communications.
- Complete file audits to make sure all required paperwork is in the files.
- Build and maintain databases in a professional, timely, and accurate manner.
- Prioritize and multi-task a high volume of customer inquiries in a timely and effective manner.
- Comply with all operating procedures and/or process flows developed for the global team.
- Respond appropriately to provide customer service and timely solutions to problems that may arise.
- Provide customer support to guests and corporate clients as required.
- Support day-to-day operational requirements.
- Other duties as assigned.
Desired Skills and Experience:
- A minimum of 1-3 years of hospitality or hotel customer service experience.
- Proven ability to multitask and be flexible with various duties.
- Strong administrative skills and attention to detail.
- Ability to communicate clearly and concisely both vocally and in writing.
- Outstanding customer service skills.
- Excellent organizational skills.
- Have a “whatever it takes” attitude toward customer satisfaction.
- Telephone, facsimile, photocopier, computer, internet, and e-mail skills is a must.
- Working knowledge of a CRM system, Windows, Word and Excel required.
- Ability to operate general office equipment.
- High School diploma or equivalent
- Amenable to work from Monday to Friday, from 8:30 am - 5:30 pm US East Coast time zone.
- Operates remotely with the flexibility to attend bi-weekly or monthly team meet-ups in central Manila.
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid annual leaves
- Healthcare (HMO) upon hiring
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
We are currently looking for a proficient Accounts Receivable Specialist to undertake diverse accounting and accounts receivable responsibilities. The ideal candidate should possess a polished professional demeanor, exceptional attention to detail, and excellent communication and customer service skills.
Key Duties and Responsibilities:
- Research and respond to client and corporate inquiries
- Process credit card payments and credits
- Make adjustments to accounts as needed
- Audit invoices to ensure accuracy
- Research and solve payment discrepancies
- Collections and Invoice billing
- Create Client Statements
- Acts as liaison between corporate and field
- Performs other duties as assigned
Desired Skills and Experience:
- A minimum of 3 years or more of relevant experience and/or training is required.
- Proficiency in Excel is preferred.
- AP Certification or Associate's Degree is preferred.
- Able to gather and analyze information skillfully.
- Can manage difficult client/customer situations, excellent customer service skills.
- Should demonstrate accuracy and thoroughness in work, and should have excellent attention to detail.
- Meets productivity standards and completes work in a timely manner.
- Can adapt to changes in the work environment, manage competing demands, and is able to deal with frequent changes, delays, or unexpected events.
- Must be consistently at work and on time, follow instructions, and respond to management direction.
- Prior hospitality sector experience is a big advantage.
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary
- HMO Coverage
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid annual leaves
- Vacation and sick leaves
Application Process:
If you're a motivated and experienced Accounts Receivable Specialist with a passion for customer service and support, we encourage you to apply. Shortlisted candidates will be contacted for the next steps of the recruitment process.
Note: Remotify is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.You may also review our other job openings
We are looking for an experienced Global Housing Coordinator to assist in all stages of the reservation administration process. This includes the completion of guest paperwork, move-in, and move-out arrangements, and providing customer support to guests and corporate clients as required. The successful candidate must build and maintain positive partnerships with National’s guests, clients, and third-party providers and have a professional image and strong communication and customer service skills.
Key Duties and Responsibilities:
- Build and maintain positive client relationships by offering exceptional customer service to all parties involved in the corporate housing assistance process.
- Manage reservation paperwork.
- Prepare welcome letters and move-in instructions for guests.
- Report, manage, and resolve maintenance issues or items needed in units.
- Ensure operational inspections are completed and present in files.
- Deliver pre and post-arrival, mid-stay, pre-departure, and post-departure communications.
- Complete file audits to make sure all required paperwork is in the files.
- Build and maintain databases in a professional, timely, and accurate manner.
- Prioritize and multi-task a high volume of customer inquiries in a timely and effective manner.
- Comply with all operating procedures and/or process flows developed for the global team.
- Respond appropriately to provide customer service and timely solutions to problems that may arise.
- Provide customer support to guests and corporate clients as required.
- Support day-to-day operational requirements.
- Other duties as assigned.
Desired Skills and Experience:
- 1-3 years of hospitality or hotel customer service experience.
- High School diploma or equivalent.
- Proven ability to multitask and be flexible with various duties.
- Strong administrative skills and attention to detail.
- Ability to communicate clearly and concisely both vocally and in writing.
- Outstanding customer service skills.
- Excellent organizational skills.
- Have a “whatever it takes” attitude toward customer satisfaction.
- Telephone, facsimile, photocopier, computer, internet, and e-mail skills is a must.
- Working knowledge of Windows, Word, and Excel is required.
- Ability to operate general office equipment.
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php 32,500.00)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leave
- Healthcare (HMO) benefits
- Annual salary appraisal
- Customer service bonus plan
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
We are looking for a Customer Service Specialist. We will train you for this position. The selected person needs to have a professional image, strong communication, and customer service skills.
Key Duties and Responsibilities:
- Answer Incoming Phone Calls/Adjuster Claim Intakes
- Customer Service Issue Resolution/Troubleshooting
- Pre-billing/Rent Tracking/Rent Posting/Processing New Claims
- Touchpoints Adjuster Follow-ups
- Collections Emails/Calls/Logging Notes/Coordinate with Internal Departments on Invoice Revisions
- Security/Furniture Deposit Refund Processing
- Hotel Invoicing/Intermediate Level Accounting
- New File Processing - Lease and paperwork organization
- Process Extensions and Notices to Vacate w/Furniture Pickups
- Hotel Extensions/Transfers/Bookings
- Policyholder/Adjuster Follow-ups (emails; calls)
- Collection of Hotel Folios
- Receipts Processing
- Furniture Invoice Audits; Order Changes; discrepancy reporting; delivery/pickup collaboration.
- Identify, Discuss, and Solve service issues with Client Services Manager
- Daily communication with staff and flexibility for last-minute changes to team schedules.
- Team Meetings; Trainings; Events; Zoom Calls as assigned.
- Reporting daily/weekly/monthly/quarterly
- Completion of assigned special projects and rocks.
- Other duties as assigned.
Desired Skills and Experience:
- High School Diploma or GED.
- Mid-Level Accounting Skills
- Must be over 18 years of age
- A self-starter with good communication and presentation skills
- Have a “whatever it takes” attitude toward customer satisfaction
- Strategic Thinker/Strong Problem-Solving Skills/Independent Contributor
- Knowledge of basic computer programs
- Amenable to working nightshift from 12:00 am to 9:00 am Philippine time
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php 30,000.00)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Annual salary appraisal
- Annual leaves
- HMO benefit
- Wellness Program
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
We are looking for a Data Analyst. We will train you for this position. The primary focus of this role will be to transform data from one system to another, ensuring the accuracy and completeness of data during the process. You will be responsible for analyzing and understanding what the data means and transforming it from one system to another. This role requires a broad range of languages and technologies to understand, such as SQL, Cypher, PHP, and Python.
Key Duties and Responsibilities:
- Extract and analyze data from various sources and transform it into a format suitable for loading into a new system
- Ensure data integrity and accuracy throughout the transformation process
- Creating data models
- Conduct quality control and data validation checks to ensure the accuracy of data post-transformation
- Transforming existing data to original data
- Researching length in both systems to ensure that data migration will succeed
- Monitor and report on the progress of data transformation projects, identifying and resolving issues as they arise
- Collaborate with stakeholders and team members to understand data requirements and ensure they are met
- Also need to perform other reasonable duties as requested by management.
Desired Skills and Experience:
- IT Degree or equivalent applicable IT qualifications.
- At least 3 years of experience in data analysis, data transformation, or a related field
- Great with Excel
- Knowledge of working with SQL, Cyphr, PHP, and Python
- Knowledge of Power BI
- Experience with data transformation from SAP is a plus
- Excellent written, presentation, and oral communication skills with the ability to discuss all facets of a project.
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work independently and as part of a team
- Attention to detail and a commitment to data accuracy and quality
- Outstanding time management, productivity, administrative and organizational skills, particularly in a busy environment.
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php 60,000.00)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Paid incentive leave
- Annual salary appraisal
- Annual leave
- HMO Benefit
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings
We are looking for a Customer Support Specialist. We will train you for this position. The key roles are to give 1st level of support to customers, handle inquiries and proactively manage customer relationships. The candidate needs to be exceptional in customer support, adaptability, clear communication, and problem-solving skills.
Key Duties and Responsibilities:
- Demonstrate tact and sensitivity in customer communication
- From initial customer inquiries
- To maintain long-lasting relationships
- Be responsible for 1st level of support of our US customers (covering Timezone UTC -6)
- Daily tasks include
- Ticket handling
- Taking over a "real" chat function
- Mass master data maintenance of a webshop
- Creation and maintenance of a personal customer knowledge base
- Proactively manage customers' relationship
Desired Skills and Requirements:
- Bachelor's or Master's degree from an accredited institution in a related field
- At least 3 years of work experience in customer support and remote work
- Experience with
- ERP System
- Ticketing system (Odoo would be a plus)
- Customer support with IT-background
- Exposure to customs procedures/foreign trade and interest in global manufacturing processes and regulatory requirements would be a plus
Why Remotify?
Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.
With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.
Here are the perks of working with us:
- Competitive salary (Php 40,000 - 45,000)
- I.N.S.P.I.R.E program that will help you build personal and professional character
- Entry into a collegial, modern, and supportive working atmosphere at a market leader
- Flexible working hours and remote working opportunities
- Flat hierarchies
- A payroll system that assures on-time payments at all times
- SSS, Philhealth, and Pag-ibig
- 13th Month Pay
- Paid local holidays
- Annual leave
- HMO benefit
- Work-from-home set-up
If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.
You may also review our other job openings